Legal Agreement

Service Terms and Conditions

These terms govern custom mail server setup, domain DNS hygiene, and deliverability consulting services provided by Commailer.

1 Business Day

Audit response window

Net-30

Standard settlement

Contractual Framework

Billing, Milestones, and Liability

All custom email infrastructure engagements require a defined specification review before deployment. Invoices are issued upon completion of documented architectural milestones or according to agreed retainer schedules. Clients are responsible for maintaining accurate administrative access and cooperating during DNS record provisioning.

Commailer provides technical engineering based on verified protocols. Because inbox placement depends on third-party mail provider policies and continuous domain reputation management, we do not warrant guaranteed inbox delivery rates. Liability is strictly limited to the direct fees paid for the specific service engagement.

Questions regarding our service terms?

Contact our operations desk for contractual clarifications or billing support.